New technologies present powerful opportunities for enterprises but they also introduce challenges. The pace of change in IT is very unpredictable. IT departments can no longer be standardized on one or two computer models, a single operating system, or a short list of approved applications.
This is why IT managed services present a great benefit to enterprises...
IT Managed Services is the process of providing IT support – anything from hosting up to full IT outsourcing – to a business that doesn’t want to run IT infrastructure in-house. The practice of outsourcing your company’s IT computer network support and management is to improve business operations.
Most businesses don’t specialize in running their IT in-house at an infrastructure level. Rather, they can look to consume it as a commodity service just as they would do with a mobile phone or utility contract. IT Managed Services is the same concept.
Companies that provide these managed services are called Managed Services Providers (MSP). Managed service providers take a holistic approach to IT services, which results in a higher standard than many organizations are able to achieve in-house.
At Oculon, we are a passionate team of IT specialists that lightens the technological load for a number of clients, providing managed services and solutions to help them get on with the business of doing business. Oculon as an IT Managed Service provider has applications and software capabilities, as well as IT personnel that eases any businesses IT load.
Why choose a Managed Service Provider (MSP) for your IT infrastructure?
The benefit of appointing a managed service provider for your IT, runs across all sectors of your business infrastructure. Essentially, finding a provider that knows the organizations market and has both industry and solution specific applications is the right place to start.
Here are 10 benefits of appointing an IT Managed service provider:
1. Reduce Risk
Every investment your business makes carries a certain risk. When you utilize an outsourcing provider, we manage a lot of this risk for your because of our industry knowledge in areas such as compliance and security issues.
2. Proactive Solutions
When you choose to outsource IT as a proactive effort, you receive better performance, nearly zero downtime and fewer glitches. We help protect these problems to prevent them from becoming worse and turn into expensive repairs and increased downtime.
3 Controlled + Predictable Spending
One of our managed services model benefit is the delivery of customized solutions to fit every client’s needs specifically.
4. Level the Playing Fields
Larger companies typically have in-house support services with a team of full-time IT professionals. Small to medium-sized businesses can’t afford that luxury on their own. Outsourcing helps to gain expertise and the insight that large companies have, at a fraction of the cost.
5. Lower Costs
The ultimate benefit of managed service models, is the ability to lower business costs. One of the costs that businesses don’t always remember is MSPs help minimize the chance of expensive network disasters.
6. 24/7 Availability
The 9-to-5 workday is as outdated today, as the phone booth! When users work around the clock, so must the network. Help is always available – days, nights, weekends or holidays – to support users.
7. Staying focused on Core Business
Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on core business and not get distracted by complex IT decisions
8. Full Access to IT Professionals
An MSP is essentially an in-house IT staff member but without the associated cost. When you work with Oculon, you have access to our knowledgeable staff that is available at your convenience for any IT problems or questions.
9. Guaranteed Service Level Agreement
You get what you paid for. Guaranteed!
10. Safe, Secure, Accessible Data
A managed service provider will already have the systems and technology in place to mitigate risk from hacking, malware and data loss, helping you protect your information and keep it secure.
We work together with our clients to help them discover how today technologies can assists them in achieving their objectives. Whilst we keep everything running smoothly in the background, you can concentrate on the productivity of your own team. With reduced downtime, robust back-up systems, day-to-day support from the experts and advice on making the best use of the technology available, your business also becomes more resilient – and better equipped for the future.